Sales & Delivery
When placing your order please double check your personal information at the checkout before proceeding to payment and finalizing your order, once the order is placed you will not be able to edit that information, also please check your order details and the “ship to” adress (if different you’re your residential adress). Once the product leaves our warehouse via Bring it can be tracked via a tracking ID provided by email.
We only accept orders online, we will not accept order by email or by phone.

Privacy
All the information we ask for when you place your order is essential for us to process your order and keep you informed. We do not sell, rent or otherwise pass on any personal data to other parties.

Payment
We accept payment via PayPal for your own and our security, we are not responsible if your card is not compatible with PayPal. If your payment gets declined for any reason you have to contact PayPal about this and not us.
We also accepts bank wire transfers, please enter your orderID as reference when doing the transfer, your order will NOT be shipped until money has been cleared in our bank account, If the funds is not cleared within 10 days on our account, the order will be cancelled and removed.

Shipping
We charge a standard shipping fee of 9.95 EUR. We ship to the following countries:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Great Britain
Greece
Hungary
Italy
Latvia
Lithuania
Luxemburg
Malta
Netherlands
Poland
Portugal
Republic of Ireland
Romania
Slovakia
Spain
Sweden
Switzerland

*if your country is not in this list you can visit our where to buy page and see if any retailer is available for you.
We will inform you regarding the status of your order. Orders will be shipped with Bring and you will receive a confirmation by e-mail when your order has been processed and shipped. We will do our utmost to get your order delivered as soon as possible, with exceptions of weather and other conditions beyond our control.

Product Descriptions/Specifications
Arozzi has put effort into making the specifications and descriptions as accurate as possible. However, Arozzi does not warrant that said descriptions/specifications or any other content of this site is error-free. If you have any questions before your purchase which is not answered by the current information you can contact us via our contact page.

Returns
If you are not satisfied with the purchase you must return the product in unused condition and packaged in its original packaging.
Refund will be processed when the product has been examined by our RMA.

Costumer Account
Login credentials (username and password) to your account on Arozzi.se should be handled so that no unauthorized persons know about it. If you share your login credentials to anyone else you grant them the right to place orders in your name and you will be responsible for the payment of such orders. If you believe that an unauthorized person has access to your account you should contact us so that we can change your password.